Development of Adoption Success Model Based on Electronic Regional Tax Returns

The successful adoption of digital government services is critical. Even more so, in the era COVID-19 pandemic, e-government needs attention from many sectors society. During all have been increasingly provided through e-government. This paper examines success electronic regional tax return (e-RTR), and trust it has garnered as a significant factor realizing sustainable information authors researched e-RTR users data processing using partial least square regressions. results demonstrated that technology, quality, system service quality positively affected perceived usefulness user satisfaction. However, itself virtually no effect on or indicates enhancing should take precedence when uses applications means to community. Perceived satisfaction positive net benefits, benefits affect rise proves society can be realized if public perceives benefit